Orcmid's Lair: 2004-12-19

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Welcome to Orcmid's Lair, the playground for family connections, pastimes, and scholarly vocation -- the collected professional and recreational work of Dennis E. Hamilton Archives Atom Feed Associated Blogs Edge City Numbering Peano Praxis101 Prof. von Clueless in the Blunder Dome Recent Items Oh, the tragedy, the humanity: Donate Now (amazon link) The Asia Disaster: Aiding the International Relief Effort Tsunami - Earthquake - Supporting International Relief The Heart of Trust Accountability: Lessons from Engineering and Medicine Sandy's CyberHome Travels Justifying Pre-Emptive War The IT Chaos Tipping Point? Security-Challenged Arphids at a Survey Near You TEST	2004-12-20 The Heart of Trust Julie Leung: Seedlings & Sprouts: "A reputation for trustworthiness". Trust and trustworthiness are something I have my attention on with regard to software. I am fully aware that trust is something that people confer on other people, and how that works out with software in the mix is something I puzzle over. My proposed M.Sc dissertation project is about raising software trustworthiness, and I am accumulating more on that topic mit Herr Professor. Although there are technical arrangements that can be employed as instruments for demonstration of trustworthiness, everything I've encountered affirms (and perhaps accentuates) the centrality of mutual human trust in trustworthiness. Establishment / preservation / restoration / improvement of software trustworthiness is the conversation I want to contribute to. It always comes back to trusting in someone. Julie Leung addresses the sticky icky problems of a human being's reliability and trustworthiness. The entire entry is worthy of careful attention for its heartfelt inquiry and examples that we all recognize, especially about ourselves. The piece at the end is worth memorializing everywhere: Everything depends on trust. It's one of the best gifts you can give someone. Trust is a gift that we make to someone. You can't demand someone's trust. You can only treasure and protect it, once granted you. It is a fragile thing, easily damaged and difficult to repair. *Listening to:* Franz Liszt Les Preludes, from "The Best of Liszt" on MSN Radio Classical Essentials. Hey, I downloaded that album before, I can listen to all of the tracks in Media Player now. Done. posted by orcmid at 12/20/2004 01:41:34 PM *Comments:* Dennis Thanks for finding my blog site. I take expression of concern about trust and accountability as the first step in the creation of real community. I have been studying these issues for about twenty years now, and your statement that it is always about a person, not a product or a firm, certainly rings true. I would point you to my book, Driving Fear Out of the Workplace, written with Kathleen Ryan (can't figure how to make a link on the Blogger post a comment form), but there are many others that also tap the essentials of trust inside organizations -- and hold implications for the issue of trust with all who use organizations' services and products. Essentially these are leadership texts. I would recommend especially Robert Quinn's book, Deep Change; Dennis and Michelle Reina's Trust and Betrayal in the Workplace; and Peter Koestenbaum's Leadership: The Inner Side of Greatness. # posted by Dan: 12/22/2004 10:02:31 AM Post a Comment

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