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Professor von Clueless in the Blunder Dome

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Hangout for experimental confirmation and demonstration of software, computing, and networking. The exercises don't always work out. The professor is a bumbler and the laboratory assistant is a skanky dufus.

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Thursday, June 24, 2004

Do We Have a Firewall or a Development Web?

In the previous installment, we left von Clueless in the stew:

  • The update to Zone Alarm Pro 5.0 blocked access to the local IIS web site via browser and via FrontPage.
  • Attempting to revert to version 4.5 failed for lack of a VSUBRUN.dll that is nowhere to be found.
  • We were wondering what ZoneLabs technical support would have to offer in a day or two.
  • Meanwhile, with ZAPro 5.0 reinstalled, I was looking for a way to quickly disconnect from the net, bring the firewall down, do my web development work under an administrator account, pop the firewall back up, and reconnect the net.
I simply didn't want to do anything so laborious, failure-prone and just bloody risky.

Could I Have a Little of Each, Please?  Then I remembered that I might not have to perform anything so laborious.  From earlier experiences when I didn't have a proper network configuration for some reason, I'd learned that FrontPage could work directly with the file directories of IIS instead of via the TCP stack.  It even recognized what folders were configured as webs, continued to use FrontPage extensions, and coordinate with my version-control system (Visual Source Safe: VSS).  That would allow me to do everything I needed to do without taking the firewall down at all.  If it works in this particular situation, I can operate this way for a long time until the firewall problem is repaired.

Using FrontPage Directly With IIS Files

Clean the Slate First.  To change from web-access by FrontPage to disk-file access by FrontPage,
  1. It is valuable to operate in a non-administrator account that has full access rights to the IIS service's file directory (on my machine, C:\Inetpub and its subfolders) and to subdirectories of the version control system (on my machine, C:\VSS).
  2. Arrange, directly through version control, to check in all files that were checked out to locations in the web server.  Otherwise, the file-system access from FrontPage may see those as checked out by another account and you won't be able to work on them.  If you aren't using a version-control system on your development web (why not?), you can ignore this part.
Check It Twice.  Next, bring up FrontPage to confirm that file-system access to your development web is working:
  1. Open FrontPage.  Do not use File | Recent Webs  or File | Open Web....  Instead, use File | Open....
     

     
    Specify (or browse to) the file-system location of the Web you want to open in FrontPage.  To work on the http://compagno/orcmid/ local web, I open any file in C:\Inetpub\wwwroot\orcmid\.  FrontPage will open up just as it does for a web, except that it displays a file-system path as the root of the web being edited.
     

     
  2. The first time after switching over this way, perform the FrontPage Tools | Recalculate Hyperlinks... operation to synchronize this new view of the site.  This is a valuable precaution if you are using version control.
  3. Afterwards, you will see that the file-system view of the web site is available in the File | Recent Web  list, and you can get right to work.
     
When the happy day arrives that you again have web access to your local web site, you can revert back to using the URL locations.  Just remember to check in all checked-out versions and run Tools | Recalculate Hyperlinks... once back in the URL view.

What's Up With the Firewall?

Before Monday noon, I received an e-mail response to my technical-support request:
  • "Zone Labs is currently investigating incompatibility concerns with IIS and Visual Studio. We are researching a work-around, and will provide notification once a fix is ready."  I got it.  There's a problem.  Don't call us, we'll call you.
  • "In the meantime, if you encounter this problem, you may opt to roll back to the earlier v.4.5 version."  Laborious instructions for uninstalling 5.0 are then provided.  This seems like a form response, and I must have failed to communicate that the previous versions fail to install because of a missing DLL.  I might not have mentioned it or I may have simply included too much information, a common mistake in my e-mail communications with technical-support contacts.
At this point, I am prepared to go to the ZoneLabs site and see if there is any FAQ about VSUBRUN.dll.  Before I do that, I see there is notification of a new update to version 5.0.  Should I try it and risk new destabilization?  My on-line security-engineering class started today.  I think I will download the update and research the nature of the change and still-known problems.  I will wait until after I have turned in my homework for this week before I mess with my configuration any further.  I can wait the full 8 weeks of the course if I have to.  Oh, wait.  In the syllabus they want us to have a software firewall and they recommend that we get one from ZoneLabs.  That could be exciting ... .

 
Comments:
 
Well, well, well .... It's certainly great to the the Professor, and his skanky dofus assistant Wingnut, spinning the empirical tales of woe and warmth.

I, for one, am looking forward to the blundering, as I am an inveterate blunderer myself. This is evidenced by my failure to bring all the relevant info so I can post as me. So Anonymous will have to do.

One question for the Professor. Why no RSS or Atom feed? Those of us who consider RSS/Atom the intravenous mode of website notification want it.

- anderbill
 
 
Correction:  The name of the missing DLL that prevents my being able to revert to ZAPro 4.5 is VSUBAPI.dll, not VSUBRUN.dll.  I also have more-recent experiences that I will post shortly.

Hi Bill!  Yes, one thing about the Blogger set up is that you can set up a feed (all of these blogs have them) but it doesn't put the button on the site for you, or at least not with the template I chose to start with.  That is a priority, but probably not until tomorrow.  Another tip for me is to put the side-column on the left so that a wide content element doesn't force it all to the end of the page, as here.  Lessons, lessons, lessons.
 
 
Follow-Up Information.  This particular saga of cluelessness continues with the June 25 posting on Button, Button, Where's the Update?The outcome at that point is that I am continuing to operate with the ZoneAlarmPro 5.0.590.015 update and using workarounds (described in this and that post) to edit my web site without taking down the firewall.  Another workaround is used to have my Norton Antivirus virus-definition updates download properly.

The concerns I have at this point are:

1. Norton Antivirus no longer scans my e-mail while it downloads, apparently because of an interaction with the firewall software.

2. I have to take down the software firewall momentarily to update virus definitions once each week (although I still have protection with my residential router and firewall).

3. I still have no way to revert to an earlier version of ZoneAlarmPro because of a missing VSUBAPI.dll file that those versions require.

4. It is a litttle peculiar that ZoneAlarmPro reports that my version is current when I know there is a later (and apparently still buggy) version that I have downloaded but not installed.

I am also a little disturbed by a scary experience with Microsoft Installer and the uninstall of Microsoft Office Extensions on my machine that came up in the course of troubleshooting the ZoneAlarmPro configuration.  It is just ducky to be reminded of my level of cluelessness in this situation.
 
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